Production Support Engineer – AI & LLM

Your responsibilities, Provide user support for investigation and resolution of issues affecting front office trading flows and LLM-based systems, Monitor and maintain trading infrastructure to guarantee system availability and performance, Support trading platforms across Windows and Linux environments, ensuring all components are operational before trading begins, Coordinate with engineering and business teams to resolve incidents swiftly, minimizing disruptions, Support release management and deployment processes to sustain a stable production environment, Maintain and optimize databases, ensuring smooth operation of critical systems, Develop tools to enhance monitoring, dashboards, and alerting solutions for better operational visibility, Contribute to the design and implementation of advanced monitoring and alerting solutions to proactively address issues, Participate in on-call support, including evening and weekend shifts, to ensure continuous system reliability What we offer, Stable and long-term cooperation with very good conditions, Enhance your skills and develop your expertise in the financial industry, Work on the most strategic projects available in the market, Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years, Participate in Social Events, training, and work in an international environment, Access to attractive Medical Package, Access to Multisport Program, Access to Pluralsight, Flexible hours