AI & Automation Solutions Developer

Job Location: Lisboa, Lodz, Braga, Heredia, Katowice Location Flexibility: Multiple Locations Globally Req Id: 11021 Posting Start Date: 8/5/26 At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age. With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs). Job Description AI & Automation Solutions Developer Location: Portugal / Poland / Costa Rica Reports to: Product Owner / Chief Architect Role Overview We are looking for a motivated Solutions Developer to join our Product team responsible for developing, enhancing, and supporting cloud-based Contact Center and AI solutions built on Amazon Connect and AWS. This role is ideal for an early-career engineer who enjoys problem-solving, software development, cloud technologies, and Artificial Intelligence. You will work alongside senior engineers, solution architects, and product owners to deliver innovative customer-facing capabilities including AI Agents, conversational AI, automation, voice translation, analytics, and core system integrations. The Role Is Approximately - 70% Solution Development, Testing & Implementation - 15% Operational Support - 10% Solution Design & Technical Learning - 5% Customer & Stakeholder Collaboration Key Responsibilities Solution Development - Develop, test, implement and support solutions built on AWS and other Cloud technologies. - Build integrations between contact center platforms, AI services, ITSM tools, and enterprise applications. - Assist in the delivery of AI-powered capabilities including AI Agents, Agent Assist, RAG solutions, translation services and workflow automation. - Troubleshoot defects and contribute to continuous improvement initiatives. - Follow engineering standards, coding best practices, and security guidelines. AI & Innovation - Support the development and testing of Generative AI and Large Language Model (LLM) solutions. - Assist with prompt engineering, knowledge bases, AI orchestration, and conversational AI use cases. - Contribute to experimentation, prototyping, and evaluation of new AI capabilities. Testing & Support - Create and execute unit, integration, and end-to-end tests. - Support deployment, release, and operational activities. - Assist in diagnosing and resolving production issues. - Contribute to technical documentation and support materials. Collaboration & Learning - Work closely with Product Owners, Architects, Developers, BAU specialists and Service desk operational teams. - Participate in Agile ceremonies including sprint planning, stand-ups, retrospectives, and demonstrations. - Continuously develop technical expertise in AWS, AI technologies, and software engineering practices. Qualification, Skills & Experience Experience, academic exposure, or strong interest in the following: - AI & LLM Technologies: Generative AI, AI Agents, OpenAI APIs, Amazon Bedrock, Prompt Engineering. - Software Development: Python, JavaScript, TypeScript, Java, Node.js, REST APIs, JSON, API integrations. - Frontend Development: React, Redux Toolkit (RTK), TypeScript, Micro-frontends, Accessibility (A11y). - Cloud & DevOps: AWS (Amazon Connect, Lambda, S3, Redshift, CloudFormation, CDK), Git, CI/CD, Infrastructure as Code. - Professional Skills: Problem solving, technical troubleshooting and debugging skills, stakeholder engagement, technical communication, Agile delivery, teamwork, and continuous learning. - Certifications: AWS Certified Cloud Practitioner or AI Practitioner or Developer – Associate or Solutions Architect – Associate; Agile Fundamentals. Success In This Role Will Be Measured Through - Delivery of assigned stories and tasks within agreed sprint timelines. - Quality and reliability of developed solutions. - Contribution to successful product and project outcomes. - Reduction in defects and rework. - Growth in technical capability and AWS expertise. - Positive feedback from stakeholders and team members. Relocation Supported: No Visa Sponsorship Approved: No At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.